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Delivery & Shipping Policy

At Revé Luxe, every order is handled with the utmost care to ensure your luxury purchase arrives safely, securely, and beautifully packaged.

Processing & Dispatch

  • We aim to dispatch all orders within 2–3 working days of payment confirmation.

  • Each item is carefully inspected, photographed, and securely packed prior to shipment.

  • Orders placed on weekends or UK public holidays will be processed the next working day.

Shipping Options

We offer fully tracked and insured delivery on all orders.

UK Deliveries

  • Delivered via Royal Mail Special Delivery, DHL Express, or UPS (depending on value and destination).

  • Standard delivery timeframe: 1–2 working days after dispatch.

  • All UK orders require a signature upon delivery for security purposes.

International Deliveries

  • International orders are shipped via DHL Express Worldwide or FedEx International Priority.

  • Delivery timeframes vary by destination, typically 3–7 working days after dispatch.

  • Customs duties or import taxes (where applicable) are the responsibility of the customer.

Packaging

  • Each order is presented in Revé Luxe branded packaging and includes a Certificate of Authenticity where applicable.

  • All parcels are sealed with tamper-evident tape and include full tracking details once dispatched.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking number and courier link.
You can use this link to monitor your parcel’s progress in real time.

Delivery Delays

While we always aim for prompt delivery, external factors such as courier delays, customs inspections, or extreme weather may affect arrival times.
Revé Luxe cannot be held responsible for such delays once the parcel has been handed over to the courier.

Lost or Damaged Parcels

  • All shipments are fully insured until delivered and signed for.

  • If your parcel is lost or arrives damaged, please contact us immediately at [Insert Email] within 48 hours of receipt so we can investigate with the courier.

Delivery Address

Please ensure the delivery address provided is accurate and secure. Revé Luxe cannot be held liable for parcels delivered to incorrect addresses provided by the customer.

What is your return policy?
  • All sales at Revé Luxe are final, as each item is vintage, pre-loved, or one-of-a-kind.
    We do not accept returns or exchanges for change of mind, fit, or colour preference.
    Refunds are only offered if an item is proven to be misdescribed, faulty, or non-authentic.
    By completing your purchase, you confirm that you have read and agreed to our full Terms & Conditions and Returns Policy.

How can I track my order?

Use the tracking link provided in your email.

What are shipping fees?

Shipping fees vary based on location.

Contact Us

We provide delivery and shipping services, including returns and international options.

Get in Touch
Email Us

info@reveluxe.co.uk