Privacy Policy

Effective Date: 12.10.2025
Company Name: Revé Luxe
Website: www.reveluxe.co.uk
Email: info@reveluxe.co.uk

1. Introduction

Revé Luxe (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or purchase products from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Data – name, billing/shipping address, email address, phone number.

• Payment Information – payment method details (processed securely via our payment partners; we do not store full card data).

• Order Details – items purchased, order numbers, delivery preferences.

• Website Usage Data – IP address, browser type, pages visited, and cookies (see Section 9).

• Communication Records – messages, emails, or social-media interactions with Revé Luxe.

3. How We Use Your Information

We use your personal data to:

• Process and fulfil orders, including delivery and customer support.

• Authenticate purchases and prevent fraud.

• Send order confirmations, receipts, and updates.

• Improve our website, services, and product offerings.

• Comply with legal or tax obligations.

• Send occasional marketing emails (only if you have opted-in).

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Contractual necessity – to fulfil your order or provide customer service.

• Legal obligation – for record-keeping and compliance with tax or consumer laws.

• Legitimate interest – to prevent fraud or improve our business operations.

• Consent – for optional marketing communications.

5. Sharing of Information

We only share personal data with trusted third-party service providers who assist in:

• Payment processing (e.g., Stripe, PayPal).

• Courier and delivery services (e.g., Royal Mail, DHL, UPS).

• Website hosting and analytics.

All partners are contractually required to protect your data and use it only for the purpose of providing their service.
We do not sell or rent your personal information to third parties.

6. Data Retention

We retain order-related personal data for up to 6 years to comply with UK accounting and legal requirements.
Marketing consent data is kept until you withdraw consent.
When data is no longer required, it is securely deleted or anonymised.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access your personal data.

• Request correction of inaccurate information.

• Request deletion (“right to be forgotten”).

• Object to or restrict processing.

• Withdraw consent to marketing at any time.

• Request transfer (portability) of your data.

To exercise your rights, email [insert contact email].
We will respond within one month of receiving your request.

8. Data Security

We use industry-standard security measures to protect your information, including SSL encryption, secure payment gateways, and restricted administrative access.
However, no online transmission is completely secure, and you provide data at your own risk.

9. Cookies & Analytics

Our website uses cookies to improve user experience and analyse traffic.
You can manage or disable cookies through your browser settings.
For more details, see our Cookie Policy [link to your Cookie Policy if you have one].

10. Marketing Communications

If you subscribe to our mailing list, we will use your email address to send updates, product launches, or special offers.
You may unsubscribe at any time via the link in our emails or by contacting us directly.

11. International Transfers

If your order or data is processed outside the UK (for example, by an international courier), we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Effective Date.”
We encourage you to review it periodically.

13. Contact Us

For privacy-related enquiries, please contact:
Revé Luxe
Email: info@reveluxe.co.uk

If you believe your data protection rights have been breached, you may lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.